Cancellation Policy

  • Registration cancellations 7 or more days from start of a service/appointment will receive a 100% refund, minus $10 processing fee per scheduled guests, clients, and customers.
  • Registration cancellations less than 7 days and more than 48 hours from start of a service/appointment will receive a 100% refund, minus a $25 administrative fee per scheduled guests, clients, and customers.
  • No refunds will be issued for cancellations 48 hours or less prior to the service/appointment. However, such guests, clients, and customers may attend a future service/appointment by paying a $35 rescheduling fee.
  • Once the service/appointment has begun or been rescheduled, no refunds will be given unless otherwise stated or agreed upon.
  • We reserve the right to cancel or reschedule a service/appointment due to the lack of participation or personnel/workplace emergency situations. Please be advised that notification of canceled or rescheduled service/appointment (s) will be given by phone or email as soon as possible.

“No Show” Policy

  • No refunds will be issued for a “No Show” on the day of service/appointment for guests, clients, and customer who have already paid their service/appointment (s). This includes any guests, clients, and customers who does not contact us by phone or email to cancel their service/appointment(s). If a guest, client, and customer has not paid for their service/appointment(s), then a $25 “Now Show” fee is charged. However, such guests, clients, and customer may attend a future scheduled appointment by paying a $35 rescheduling fee.
  • Please refer to our Cancellation Policy stated above.

Customer Payments

  • We accept cash and major credit cards for payments of our programs, products, and services.
  • Refunds may be picked up at our office (for a faster refund receipt) or be mailed in cash or check. Please allow R360’s staff allotted time to delivery your refunds, preferably at least 10 days or more.
  • Terms and conditions may be subject to change without notice and depending on other emergent situations.