Most Frequently Asked Questions

Yes, we are an accredited American Heart Association (AHA) training site.
If you are a provider attending a renewal course, you need your old course completion card to receive discounted rates. PDRE only accepts AHA course completion cards to be considered as a renewing provider. PDRE can evaluate your course completion cards and discard them at our office if they are ineligible. You need your old course completion card to receive discounted rates.
PDRE is fortunate to be the first in the nation to give healthcare providers with AHA eCards to be accepted at their hospital, clinic, or other healthcare institutions. Please call us if your employment does accept AHA eCards and we can contact them about the most current available acceptable AHA course completion cards.
Yes, the majority of the times, we can give you the course completion card after the course has ended including successful completion of the written and psychomotor skills testing. In some instances, your card will be mailed to you usually within 3-5 days of taking the course but may take up to 2 weeks. If your employer needs the course completion card right away, then we take this into account and you may either pick up your course completion card at our office or you may be eligible to receive a next day delivery of your course completion card if applicable and circumstances permits it.
Please look at our Cancellation Policy or “No Show” Policy links located in the bottom of our webpages.
Yes, we do give discounts to groups of 6 or more students for our classroom-based, online, or out-of-site courses. Terms and conditions can be discussed if you call our office.
Yes, PDRE offers Spanish only courses. Please refer to our course descriptions and schedules for more information. Do not hesitate to call us anytime by phone, email, or in person as a walk-in
All students are required to agree to our terms and conditions, including our waiver of liability and disclaimer policies, before the AHA courses can be attended.
You are welcome to set up out-of-site AHA courses if you have at least 6 students who need AHA certification(s). Please refer to our course descriptions and schedules for more information. Do not hesitate to call us anytime by phone, email, or in person as a walk-in
At Palm Desert Resuscitation Education LLC (PDRE), we always strive to teach “universal precautions” to prevent any contamination and spread of infectious diseases in-hospital and out-of-hospital.

One way to decrease or minimize contamination and spread of germs and other harmful diseases and medical conditions is to properly dispose of sharp medical devices, including items hypodermic needles, syringes, lancets, and pen needles. Whether these sharp medical devices are contaminated with bio-hazardous waste or not, sharps must be properly disposed of in special containers that prevent re-contamination and/or need stick punctures and handled as hazardous waste.

There is a public health risk for communities where sharp disposal is not a priority, which improperly discarded needles leads to community health vulnerabilities and the spread of infectious diseases.

Palm Desert Locations for Sharp Disposals

  • Pharmacy Program: There are locations where local residents can get free Sharp Disposal by Mail container (quantity of 3/year for every resident or household with a proof of residency in the form of a driver’s license or California ID), which can be utilized as a vessel for used sharps. Once the Sharp Disposal is completely full and sealed, it can be mailed for safe disposal.
    • CVS (42155 Washington)
    • Fireside Compounding Pharmacy (73847 Highway 111)
    • La Quinta Pharmacy (43875 Washington Street)
    • Palm Desert Drugs (73261 Hwy 111)
    • Rite-Aid (72875 Highway 111)
    • Rite-Aid (74958 Country Club Drive)
    • Sav-On/Albertsons (74590 Highway 111)
    • Target (72549 Highway 111)
    • Town Center Compounding Pharmacy (72624 El Paseo)
    • Walgreens (44830 Monterey)
  • Curbside Program: The Curbside Program allows residents of single-family homes (apartment and multifamily residents are considered not eligible) may be able to pick up free sharps disposal containers from Burrtec’s Recycle Center located at 41800 Corporate Way (behind the Hovley Post Office in Palm Desert). Once the container is full, residents can call Burrtec’s Recycle Center at (760) 340-2113 to schedule a curbside pickup, and upon request, Burrtec’s Recycle Center will leave a complimentary free empty collection container. Residents can coordinate up to four free pickups per year.
    • Note: Residents can also place sharps safely and securely into hard thick plastic containers (such as used, but cleaned orange juice, detergent, or vegetable oil bottles – not thinner plastic such as milk jugs) and call for Burrtec’s Recycle Center to schedule a curbside pickup.

For more information, please visit the following City of Palm Desert website:

If you have any questions or concerns that you feel is important so that other PDRE customers can benefit from, please let us know and we can add it to our website!

More FAQ

AHA Courses


MI & Stroke

Lifestyle Modifications