Most Frequently Asked Questions
Yes, we are an accredited American Heart Association (AHA) training site.
If you are a provider attending a renewal course, you need your old course completion card to receive discounted rates. PDRE only accepts AHA course completion cards to be considered as a renewing provider. PDRE can evaluate your course completion cards and discard them at our office if they are ineligible. You need your old course completion card to receive discounted rates.
PDRE is fortunate to be the first in the nation to give healthcare providers with AHA eCards to be accepted at their hospital, clinic, or other healthcare institutions. Please call us if your employment does accept AHA eCards and we can contact them about the most current available acceptable AHA course completion cards.
Yes, the majority of the times, we can give you the course completion card after the course has ended including successful completion of the written and psychomotor skills testing. In some instances, your card will be mailed to you usually within 3-5 days of taking the course but may take up to 2 weeks. If your employer needs the course completion card right away, then we take this into account and you may either pick up your course completion card at our office or you may be eligible to receive a next day delivery of your course completion card if applicable and circumstances permits it.
Please look at our Cancellation Policy or “No Show” Policy links located in the bottom of our webpages.
Yes, we do give discounts to groups of 6 or more students for our classroom-based, online, or out-of-site courses. Terms and conditions can be discussed if you call our office.
Yes, PDRE offers Spanish only courses. Please refer to our course descriptions and schedules for more information. Do not hesitate to call us anytime by phone, email, or in person as a walk-in
All students are required to agree to our terms and conditions, including our waiver of liability and disclaimer policies, before the AHA courses can be attended.
You are welcome to set up out-of-site AHA courses if you have at least 6 students who need AHA certification(s). Please refer to our course descriptions and schedules for more information. Do not hesitate to call us anytime by phone, email, or in person as a walk-in
If you have any questions or concerns that you feel is important so that other PDRE customers can benefit from, please let us know and we can add it to our website!
More FAQ
AHA Courses
- Frequently asked questions about new CPR guidelines
- CPR & First Aid – Frequently Asked Questions (General)
- 2011 Heartsaver® Classroom Courses & Materials – Frequently Asked Questions (FAQs)
EMS
MI & Stroke
- STEMI-Referring Hospital Frequently Asked Questions
- STEMI-Receiving Hospital Frequently Asked Questions
- Frequently Asked Questions for Get With The Guidelines-Stroke and ASTP
- Preventing stroke in women–frequently asked questions
- Spot a Stroke FAST
- American Stroke Association website
- Support Groups
- Support Network
- Interactive Cardiovascular Library
- Transient Ischemic Attack (TIA)
- Ischemic Stroke
- Hemorrhagic Stroke
- Stroke Connection Magazine
Lifestyle Modifications
- Frequently Asked Questions (FAQs) about BMI
- Frequently Asked Questions (FAQs) About Nutrition
- Frequently Asked Questions About Sugar
- Frequently Asked Questions About Saturated Fats
- Frequently Asked Questions (FAQs) About Quitting Smoking
- Frequently Asked Questions About Physical Activity
- Frequently Asked Questions (FAQs) About Stress
HEALTHCARE REFORM