COVID-19 and Precautionary Measures

PDRE, Replenish 360 and Affiliated Organizations (“PDRE Community”)

Best Practice Guidelines for COVID-19 Pandemic Outbreak

Date of Release: March 16, 2020

Updated: March 17, 2020

Purpose:

  • To minimize the risk of COVID-19 transmission during Palm Desert Resuscitation Education LLC (PDRE), Replenish 360 A Division of PDRE LLC (Replenish) 360 and Affiliated Organization (“PDRE Community”) courses, certification classes, training, wellness services, treatments, sessions and other business-related programs. To provide additional flexibility, as needed, to our valued guests, clients, customers, staff and team members during heightened precautions for COVID-19. This applies to U.S.-based affiliations as well as international clientele and business partners.

Good Day Valued Guests, Clients, Customers, Staff and Team Members of PDRE, Replenish 360 and Affiliated Organizations,

The recent outbreak of the novel COVID-19 (the illness and highly-contagious viral infection caused by a new coronavirus) pandemic has critically produced precautionary measures for PDRE, Replenish 360 and its Affiliated Organizations in addition to spawning new relevant and important inquiries and interests in preventing a public health and potential exposure to our communities in not only the United States but also everywhere else in many different and affected nations of the world.

Essentially, in response to the recent news and updates about the Coronavirus Disease, we want everyone to take a moment to read, understand, strictly adhere to and follow how the PDRE Community is responding to this evolving situation. Our excellent and concerned team and affiliated personnel are closely monitoring the ongoing Coronavirus updates from public health officials, and our hearts go out to the individuals and families affected. 

Following the guidance of the Centers for Disease Control and Prevention (CDC), Riverside County Department of Health, and other public health officials, the PDRE, Replenish 360 and its Affiliated Organizations (“PDRE Community”) are currently open with limited and changing business hours. Walk-in services are closed until further notice. Should our evolving business hours or operations be affected, we will be sure to advise you.

The dynamic reports and details about the global coronavirus outbreak are still developing and, unfortunately, no vaccine is currently available but hopefully manufactured and distributed in the next year or possibly longer in our communities. Due to the enormous amount of cases of morbidity from the COVID-19 illness including the mounting mortality resulting from the virus, it is very imperative to stay well-versed and to remember to use standard hygiene practices, social distancing, and probable quarantining to those who have been exposed to novel Coronavirus to avoid contamination and prevent the sequelae of the harmful health effects (e.g., especially moderate to severe respiratory diseases and multi-organ failure requiring intensive medical care) to the public at large and to our beloved friends, family, and loved ones.

With urgency to the public health and safety of the communities in which we serve, we are obliged and desired to support awareness and share relevant guidance and facts from relevant local, national and international public health authorities.

We are advising all of our PDRE Community including our family, friends, loved ones and every persons we are connected and work with to follow strictly and firmly the existing and the hour-per-hour ever-changing recommendations outlined on the World Health Organization (WHO) website, and in the U.S., refer to the Centers for Disease Control and Prevention (CDC) recommendations, as well as the intended plans, proposals and suggestions of local, national, and international public health authorities, which will have the most up to date facts and will provide information on basic protective measures against COVID-19.

We are truly concerned for your health and safety and we are continuously and unremittingly monitoring all of the latest developments of the outbreak locally, nationally, and worldwide.

The very best protection from infection from COVID-19 is prevention and to follow the outlined recommended procedures (that are not exhaustive to say the least) and precautionary measures to protect our PDRE Community and everyone around us.

We must all be always accountable, aggressively sensible and responsible for following the instructions and guidelines from our local government or public health authority as it relates to actions around COVID-19

It is advisable that we take necessary precautions to avoid contamination, transmission and continuously use discretion to evaluate the risk of disease progression before organizing any training events, treatment sessions and other relevant and necessary business activities.

General Recommendations:

We are all required to make the following adjustments to our course, wellness service, treatment and session management, especially in those geographical regions and areas where the public health deems it necessary to take precautions due to the concerns about COVID-19 transmission:

  • Follow suggestions of the national public health as well as state and local authorities concerning closures and public gatherings.

    • Screening “At-Risk” Individuals for Cancellations and Rescheduling Appointments: These are unclear times. We have all been absorbing the negative psychosocial health and economic effects of the Coronavirus (COVID-19) as we perceive the impact this merciless virus has on our communities.

      • Our public health obligation is to safeguard your welfare and wellbeing, as well as our Medical and Wellness Team Member’s protection, while continuing to serve our valued guests, clients, customers and patients. We are dedicated to closely monitoring events and will do our part to comply with the most current and cautious measures from the Centers for Disease Control, CDC.

        • Any guest, client, customers and patients grossly acutely and chronically symptomatic with an upper respiratory infection (URI) such as a common cold (i.e., runny nose and sniffles) or flu-like signs and symptoms (i.e., fever, productive and non-productive cough, myalgia, arthralgia, shortness of breath, and lethargy) regardless of diagnosis; in close contact with anyone who is ill; or who has recently traveled to an “at-risk” region (e.g., CDC-Level 3 “at-risk” regions such as China, Italy, Iran, South Korea, and other countries as of 03/16/2020), should not schedule a training event for a course or class or, in the same token, book an appointment for a treatment session in one of our IV Hydration Therapy and Wellness Clinics and Aesthetic Medical Spas for at least 14 days thereafter.

          • If you are not feeling well, please reschedule your appointment.

          • We are temporarily restricting everyone with any symptoms of influenza and respiratory infection such as the following but not exhaustive:

            • Fever

            • Cough

            • Chills

            • Runny nose

            • Shortness of Breath

          • Our policy may mean missing a continuous and regular treatment through our Wellness Services and Membership Options.

          • Often, we will be able to accommodate you with phone or video conferencing and modifications to your Preventative and Wellness Services. We continue to update our policy and approach as needed.

        • Any one scheduled or participating with perceived illness may have their temperature taken. In cases where illness is detected, this may result in cancellation or postponement of treatment.

        • Our Valued Guests, Clients, Customers, and Patients of PDRE, Replenish 360 and Affiliated Organizations can email us for any questions 7 days per week.

        • We will contact patients within 1-2 business days and can schedule a phone or video consultation within 3-5 business days.

    • In-office Appointments and Private Mobile Off-site Sessions

      • Our Medical and Wellness Team and Staff have employed specific in-office appointments and private mobile off-site sessions precautions:

        • Our Valued Guests, Clients, and Customers are encouraged to wash their hands frequently and use our hands-free sanitizer dispensers placed in the office for your convenience.

        • We are taking extra care to disinfect and sterilize every surface in our facilities and affiliated vicinities repeatedly throughout the day.

      • Business-related and customer transactions will be made over the phone and online as much possible.

        • We may ask for your payment ahead of time or reschedule you to a preferred online appointment and/or consultation with directions on how to complete your training requirement, wellness session and treatment as needed.

    • Social Distancing: Business activities at PDRE, Replenish 360, and its affiliated organizations will have strict restrictions in the number of guest, client, and customer participation per training events, treatment sessions and other relevant and necessary business activities of the PDRE Community.

      • Practice social distancing by limiting going to places with large public gatherings, especially tourist areas.

        • PDRE: 6 or less

          • When possible, manikins should be spaced apart at least 3 feet (1 meter) during training, based on CDC and WHO guidance on social distancing.

        • Replenish 360: 1 appointment per 30 to 60 minutes

          • When possible, guests, clients, and customers should be spaced apart at least 3 feet (1 meter) during scheduled appointments and treatments, based on CDC and WHO guidance on social distancing.

        • Other Business Activities: By Appointment Only

          • To continue our commitment to public health authority orders and guidelines, we will allow only 1 Adult visitor per participant in our premises on scheduled appointments.

  • Follow the WHO and CDC updated recommendations for local, national and international travel and health especially in affected areas.

    • Limit Exposure During Private Events: Limitations in private, off-site and mobile training events, treatment sessions and other relevant and necessary business activities of the PDRE Community.

      • Comply with ALL travel advisories issued by the CDC.

        • PDRE: 6 to a maximum of 10

          • When possible, manikins should be spaced apart at least 3 feet (1 meter) during training, based on CDC and WHO guidance on social distancing.

        • Replenish 360: 6 per hour per one Medical and Wellness Team Member

          • When possible, guests, clients, and customers should be spaced apart at least 3 feet (1 meter) during scheduled appointments and treatments, based on CDC and WHO guidance on social distancing.

        • Other Business Activities: By Appointment Only

          • To continue our commitment to public health authority orders and guidelines, we will allow only 1 Adult visitor per participant in our premises on scheduled appointments.

  • Follow the WHO and CDC recommendations for material, accessories, equipment, kit, apparatus, furnishing, provisions, facility and vicinity decontamination.

    • Sound Hygiene and Decontamination: The following additional requirements during training events, treatment sessions and other relevant and necessary business activities of the PDRE Community:

      • In recent weeks, we have established an Emergency Response Team (ERT) to evaluate and respond, in real time, to the needs of our people as well as our valued customers.

      • Our proactive approach incorporates the guidance of the CDC (Centers for Disease Control) and the WHO (World Health Organization), as well as that of our own internal experts who have decades of experience managing through global crises.

        • Most importantly, we are integrating washing and/or disinfecting our hands frequently throughout the day!

        • All participants (e.g., including our Valued Guests, Clients, Customers, Staff and Team Members) should practice good hygiene, incorporating hand washing with soap and water for at least 20 seconds before and after the training events and treatment sessions in addition to before and after consumption during a snack and/or meal breaks, if applicable.

      • To prevent transmissions of COVID-19,  respiratory pathogens and other blood-borne germs, the outlined details are being implemented during each course and class in addition to wellness services, treatment and scheduled appointments:

        • PDRE:

          • Our participants and personnel must decontaminate the manikins and training equipment after each student practices or tests on the manikin using an alcohol-based solution per WHO and CDC recommendations.

          • Face shields should not be used.

          • Direct mouth-to-mouth ventilations should not be practiced.

          • Each student will be offered with a pocket mask and one-way valve when practicing one-rescuer skills.

            • The one-way valve contains a one-way filter that blocks the flow of contaminants, helping the user keep proper hygiene during CPR training.

          • Pocket masks should not be shared during the course.

          • Bag-valve Mask (BVM), Bag-valve Devices (BVD), or Ambu Bag should be used when practicing two-rescuer skills

          • Participants should wear gloves and clean Ambu Bags between practices with an alcohol-based solution per the WHO and CDC recommendations.

          • When possible, manikins should be spaced apart at least 3 feet (1 meter) during training, based on CDC and WHO guidance on social distancing.

        • Replenish 360, Allure and Other Business Activities:

          • Our staff is taking all the necessary precautions to help prevent the spread of any infectious disease within our offices, workplaces and communities including frequent washing of hands, use of hand sanitizer, and disinfecting of surfaces, door knobs, etc.

            • In order to ensure the safety of our customers and our employees we have instituted several different measures.

            • We have adopted an extra vigilant cleaning protocol to ensure that the facilities and our company workplaces remain free of contaminants.

            • We’ve augmented daily cleaning procedures with the use of stronger disinfectant products on high-touch surfaces, have made hand sanitizer readily available, and are educating branch teams on best practices recommended by the CDC.

            • Each day, our premises undergo a deep cleaning process with special attention to frequently-touched surfaces.

            • Every piece of technology, from our associates’ iPads to registers to digital screens, is thoroughly cleaned with an antiseptic, bactericidal and bacteriostatic agent.

            • All shelves, trays, light switches and door knobs are cleaned multiple times a day.

            • Our associates wash their hands thoroughly with soap and water at the beginning of each shift, after meals and immediately following breaks.

          • If employees are sick, or have been caring for sick individuals, they should not report to work and are encouraged to stay home until all symptoms have passed.

          • The CDC does not recommend that people who are well wear a facemask. They should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others and by medical personnel.

  • We recommend that you follow the Centers for Disease Control and Prevention (CDC) everyday prevailing guidelines to prevent the spread of any respiratory illness – including COVID-19.

    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.

    • Avoid touching your eyes, nose, and mouth with unwashed hands.

    • Avoid close contact with people who are sick.

    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

    • Clean and disinfect frequently touched objects and surfaces.

    • Stay home when you are sick.

  • Please contact your Primary Care Physician (PCP) or Medical Specialists immediately if you need symptom relief or evaluation or call 911 for any life-threatening emergencies.

    • Expert Medical and Clinical Consultation: If you have concerns about the Coronavirus (COVID-19) – please contact your Primary Care Physician (PCP) or Medical Specialists or go to https://www.cdc.gov/coronavirus/2019-ncov/summary.html for the most accurate and up-to-date information.

      • If you or someone close to you has a fever, cough, or shortness of breath, please contact your doctor or hospital in advance and follow any procedures they have in place.

      • If you’ve been impacted by COVID-19 and need our support, we’re here to help.

We recognize that these are unsettling times and whether you are traveling now or in the future, we want you to know that your safety and wellbeing are our first priority. We will continue to closely monitor the situation and evaluate additional measures to support our customers and communities as needs arise.

Again and more than ever, our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this Coronavirus.

We sincerely apologize for any inconvenience and will keep you all informed of our future dates, cancellations and rescheduling for training events, wellness services, treatment sessions and other relevant and necessary business activities.

If you visit any one of our offices, facilities, and clinics, please know, our brilliant and cautious staff, team members and PDRE Community are available to serve you, as always.

In the meantime, if you have any questions at all, please don’t hesitate to ask one of our associates, staff and team members.

We look forward to seeing you soon and yearn for your health and safety as you navigate through this challenging situation!

Wishing you and your loved ones well,

Ryan Lagazon Nuqui, MD

Chairman and Chief Executive Officer (CEO)

Palm Desert Resuscitation Education LLC (PDRE)

Southern California Nursing Academy, Inc (SoCal Nursing)

Replenish 360 A Division of PDRE LLC (Replenish 360)

Allure A Medically Directed Spa, Inc. (Allure)

Coronavirus Disease (COVID-19) Advice for the Public

By the World Health Organization (WHO)

Basic Protective Measures Against the New Coronavirus

Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. COVID-19 is still affecting mostly people in China with some outbreaks in other countries. Most people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by doing the following:

  • Wash your hands frequently. Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

  • Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Maintain Social Distancing

  • Maintain at least 1 meter (3 feet) distance between yourself and anyone who is coughing or sneezing.

  • Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

Avoid Touching Eyes, Nose and Mouth

  • Avoid touching your face, especially your eyes, nose, and mouth.

  • Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice Respiratory Hygiene

  • Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

  • Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

If You Have Fever, Cough and Difficulty Breathing, Seek Medical Care Early

  • Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

  • Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

Stay Informed and Follow Advice Given By Your Healthcare Provider

  • Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19.

  • Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.

Protection Measures for Persons Who Are In or Have Recently Visited (Past 14 Days) Areas where COVID-19 is Spreading

  • Follow the guidance outlined above!

  • Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slight runny nose, until you recover.

    • Why? Avoiding contact with others and visits to medical facilities will allow these facilities to operate more effectively and help protect you and others from possible COVID-19 and other viruses.

  • If you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be due to a respiratory infection or other serious condition. Call in advance and tell your provider of any recent travel or contact with travelers.

    • Why? Calling in advance will allow your healthcare provider to quickly direct you to the right health facility. This will also help to prevent possible spread of COVID-19 and other viruses.

Ask WHO

Be Ready for Coronavirus

Protect Yourself and Others from Getting Sick

Practice Food Safety

How to Protect Yourself

By the Center for Disease Control (CDC) and Prevention

Disclaimer: Older adults and people who have severe underlying chronic medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. Please consult with your health care provider about additional steps you may be able to take to protect yourself.

Know How it Spreads

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).

  • The best way to prevent illness is to avoid being exposed to this virus.

  • The virus is thought to spread mainly from person-to-person.

    • Between people who are in close contact with one another (within about 6 feet).

    • Through respiratory droplets produced when an infected person coughs or sneezes.

    • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Take Steps to Protect Yourself

  • Clean Your Hands Often

    • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

    • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid Close Contact

  • Take Steps To Protect Others

    • Stay home if you’re sick

    • Cover coughs and sneezes

      • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.

      • Throw used tissues in the trash.

      • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

  • Wear A Facemask If You Are Sick

    • If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.

    • If you are not sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.

  • Clean and Disinfect

      • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

      • If surfaces are dirty, clean them:

        • Use detergent or soap and water prior to disinfection.

      • To disinfect:

        • Most common EPA-registered household disinfectants will work. Use disinfectants appropriate for the surface.

        • Options include:

          • Diluting your household bleach

            • To make a bleach solution, mix:

              • 5 tablespoons (1/3rd cup) bleach per gallon of water

                OR

              • 4 teaspoons bleach per quart of water

            • Follow manufacturer’s instructions for application and proper ventilation. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.

          • Alcohol solutions

            • Ensure solution has at least 70% alcohol.

          • Other common EPA-registered household disinfectants

            • Products with EPA-approved emerging viral pathogens claims are expected to be effective against COVID-19 based on data for harder to kill viruses. Follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).

Information Regarding COVID-19 Coronavirus

Riverside County Public Health Department

California Department of Public Health (CDPH)

Date of Release: April 8, 2020

Updated: April 8, 2020

Purpose:

  • To minimize the risk of COVID-19 transmission during Palm Desert Resuscitation Education LLC (PDRE), Replenish 360 A Division of PDRE LLC (Replenish) 360 and Affiliated Organization (“PDRE Community”) courses, certification classes, training, wellness services, treatments, sessions and other business-related programs. To provide additional flexibility, as needed, to our valued guests, clients, customers, staff and team members during heightened precautions for COVID-19. This applies to U.S.-based affiliations as well as international clientele and business partners.

A Message from the Riverside County Public Health Department

One of the most important ways we have to combat the spread of illness like the Coronavirus is through education and information from reliable sources.  It’s vital that we provide science-based details about how the illness is spread, as well as updates on what health officials are doing to protect the health of residents of Riverside County.

The Riverside University Health System (RUHS) COVID-19 Webpage was created to provide you with information about our preparedness activities and the latest news and updates about the Coronavirus and related issues from reputable sources like the Centers for Disease Control and Prevention (CDC). We understand there is anxiety during uncertain times, but RUHS – PH wants you to know we are working to protect the community’s health.

State of California—Health and Human Services Agency
California Department of Public Health

State of Cal Logo

GAVIN NEWSOM
Governor

April 27, 2020

TO: California’s Preventive Health Care

SUBJECT: Resuming California’s Deferred and Preventive Health Care

California’s Preventive Health Care

​During the COVID-19 pandemic both State and Local governments have worked together to respond to the pandemic. Stay-at-Home orders are in place and have supported the flattening of the curve in California. During this time, non-urgent health care has been deferred to support the State’s efforts and to further prevent the spread of COVID-19. This deferral of services was essential in response to the surge of COVID-19 patients, but creates its own public health impacts, which must be addressed as soon as practicable.

Even though current evidence shows progress in suppressing the virus, there is much to consider for the future of the State and to protect against a surge, once Stay-at-Home orders are modified. One important focus will be resuming our existing health care system for non-emergent and non-COVID-19 health care, which has been deferred during this time. These services will include resuming elective and non-urgent procedures at hospitals; outpatient care including primary care and specialty care in physician offices and health centers; behavioral health, long term care, ancillary, pharmacy, and dental services. This is to restart the care that has been postponed including preventive care such as well-child visits and vaccinations, adult clinical preventive services, and routine dental services. Whenever appropriate for patient and condition, visits should maximize the use of telehealth/telephonic modality.

This guidance is intended to set a plan for California while understanding there may be local or regional circumstances that require different timelines for resumption of services.

The sections below outline considerations and guidelines that should be reviewed and met prior to resuming services. It is expected that specific regions of California may resume services before the entire State is able to; therefore, regional delivery systems will need to consult local public health officers in neighboring counties as they begin to resume services to non-emergent and non-COVID-19 patients.

It is important to continue to monitor COVID-19, including case counts and hospitalizations and their impact on the health care delivery system. It is also important to monitor local health officer orders and Governor’s orders in the event that a different health care delivery system response is necessary.

General considerations for resuming services will include the following:

  1. When preparing to resume services, a variety of indicators, including but not limited to the following, should be considered for a service area:

    • COVID-19 infection rates [see consideration 3, below.]

    • COVID-19 hospitalizations

    • COVID-19 emergency room admissions

    • COVID-19 Intensive Care Unit (ICU) utilization

    • Skilled Nursing Facilities COVID-19 outbreaks

    • Other COVID-19 factors that could increase the spread of COVID-19

  2. Each facility, office, or any other place of health care services shall have an adequate stock of Personal Protective Equipment (PPE) in adequate supply for staff based on the type of care provided, risk level of patients, number of staff required to use PPE, and daily usage demand. PPE use should be consistent with Centers for Disease Control and Prevention (CDC) and California Department of Public Health (CDPH) recommendations. In planning for PPE, consideration should be given for potential patient surges related to COVID-19 outbreaks.

  3. Availability of testing with prompt results should be present for health care delivery situations when knowing the COVID-19 status of staff or patients served by the entity is important for clinical care and infection control.

  4. Prior to resuming non-emergent and non-COVID-19 deferred services, offices and facilities should consult with local public health officers within counties served to determine if there are local COVID-19 patterns that could impact health care delivery.

  5. Availability of qualified staff to safely perform procedures, provide care and needed follow up.

  6. Each facility and office should have patient flow systems and infection control precautions in place to minimize exposure and spread while caring for both COVID positive and non-COVID patients.

Guidelines for Resuming Services:

Personal Protective Equipment

Personal Protective Equipment (PPE) is essential to protect health care workers and patients; therefore, the following is recommended when resuming services. Facilities should have a plan for circumstances when patients or visitors when allowed arrive without face coverings.

PPE Minimum Requirements for outpatient settings:

  1. All healthcare providers and staff must wear appropriate PPE at all times, consistent with CDC universal source control recommendations [reference #4]

  2. All healthcare providers and staff treating COVID-19 positive patients must have appropriate training on, and access to, appropriate PPE, including the use of specialized masks (i.e., N95), eye protection (face shield or goggles), gloves, and gowns when appropriate

  3. Patients and visitors when allowed should wear masks (including when provided by facility staff) or cloth face coverings. Practices are encouraged to educate patients about proper face coverings, consistent with the CDC and CDPH recommendations, and reserving specialized masks (i.e., N95) for the health care employees who are at increased risk

  4. COVID-19 PPE policies and procedures should also be in place for health care workers who are not in direct patient care roles (i.e. Front desk registration, schedulers, environmental cleaning, etc.)

PPE Minimum Requirements for Hospital settings:

Implement policies for PPE that account for:

  1. Adequacy of available PPE as needed for level of care and COVID-19 status

  2. Staff training on and proper use of PPE according to non-crisis level evidence-based standards of care

  3. Policies for the conservation of PPE should be developed (e.g., intubation teams) as well as policies for any extended use or reuse of PPE per CDC and CDPH recommendations and FDA emergency use authorizations

PPE Minimum Requirements for Skilled Nursing Facilities (SNF) settings:

Implement policies for PPE that account for:

  1. All healthcare providers and staff must wear appropriate PPE at all times consistent with CDC universal source control recommendations

  2. All healthcare providers and staff treating COVID positive patients must have appropriate training on, and access to, appropriate PPE, including the use of specialized masks (i.e., N95), eye protection (face shield or goggles), gloves, and gowns

  3. Patients, while not in their rooms, and visitors when allowed must wear masks or cloth face coverings. Practices are encouraged to educate patients and visitors about proper face coverings, consistent with the CDC and CDPH recommendations, and reserving specialized masks (i.e., N95) for health care employees who are at increased risk

Health Care Services

Providers and facilities are encouraged to gradually resume full scope of services when possible and safe to do so, based on these guidelines. It is encouraged that as many services as possible and appropriate be delivered by telehealth/telephonic even after loosening of the Stay-at-Home restrictions to protect patients and health care workers. The physical layout and flow of care delivery areas may change in terms of patient movement and waiting areas so that physical distancing is maintained; and there should be a process for determining the priority of types of services delivered initially as delineated below. Services should be available for both COVID-19 negative and COVID-19 positive assuming systems are in place to provide adequate testing, appropriate separation of the patients, and adequate PPE and training to protect health care workers.

Facility and Office Site Standards

Safeguards at facilities and offices will play an important role in continuing the fight against COVID-19. Therefore, facilities and offices resuming services should take additional steps to protect the workforce and patients being served.

Guidelines

General

  • Facilities should comply with all State, Local, and CDC guidelines to protect against further spread of COVID-19.

  • Facilities should institute rigorous screening of their health care staff for symptoms of COVID-19 and have policies in place for removal of symptomatic employees from the workplace

  • Follow physical distancing requirements in work areas and common areas.

  • Require face coverings for all patients, with the exceptions of SNF patients while in their room, patients receiving services that would not allow for the use of a mask, or residents of facilities with personal rooms while in their room.

  • Limit the number of patients in waiting areas and limit space between patients to a minimum of 6ft.

  • When possible, the use of Non-COVID Care zones should be utilized in facilities that serve both COVID-19 and non-COVID-19 patients.

    • All health care workers, staff, patients, and others. should be screened appropriately prior to entering a Non-COVID-19 Care zone as outlined in CMS guidance [reference #2]

    • Patients should be screened telephonically for possible COVID-related symptoms prior to office visits

    • Anyone demonstrating symptoms of COVID-19 during screening should be tested and quarantined

  • Facilities shall have in place an established plan for cleaning and disinfecting prior to using facilities to serve non-COVID-19 patients and ongoing care.

  • Facilities providing COVID-19 care should continue to be prepared for potential future surges. The plans for resumption of medically necessary care should include consideration of the impact on their ability to respond to future surges.

  • Facilities should be prepared to modify resumption of clinical services in conjunction with surge status (as surge status increases, access to non-urgent care should decrease so as to not overwhelm the healthcare system). Staff can then be re-purposed to urgent care roles.

Health Care Staff

  • Screen all workers and staff entering the facility for symptoms of COVID-19, prior to entering the facility.

  • Health care staff should take measures to avoid rotating between care of COVID-19 positive/persons under investigation and non-COVID-19 patients as outlined in CMS guidance [reference #2]

Care Prioritization and Scheduling

Facilities and offices shall establish a prioritization policy for providing care and scheduling. Extended hours should be considered to limit the number of patients in an office at any given time. Facilities and offices should also consider scheduling special or reserved hours for elderly or immunocompromised patients, to minimize the risk of infection to vulnerable patients.

Clinical prioritization should consider clinical impacts of treatment delay and the current surge status of the health care infrastructure in a community. When considering community surge status, consideration should be given to capacity across the continuum of care. Consider additional guidance, including Joint Statement, California Medical Association and American Academy of Pediatrics guidance [reference #1,5,6] on care prioritization, scheduling, and outpatient guidelines.

Outpatient Visit Guidelines

Priority scheduling should consider**:

  • Patients with acute illnesses that cannot be handled through telehealth

  • Patients with chronic illness, including behavioral health conditions that have not been seen due to Stay-at-Home rules and need in person visit

  • Preventive services including well child and vaccinations, as well as adult clinical preventive services

  • List of previously cancelled or postponed patients

  • Other patients needing in person visit to monitor status or assess illness, etc.

**Telehealth/telephonic modality should be used for all appropriate patients and conditions.

Dental Guidelines

With respect to dental services, the California Department of Public Health will update the current guidance regarding the prioritization and delivery of following non-urgent dental services:

  • Previously cancelled or postponed patients

  • Preventive services

  • Dental Procedures

  • Routine dental services

Hospital and Outpatient Surgery Guidelines

Priority scheduling should consider principles and considerations from the Joint Statement released by the American Hospital Association (AHA), American College of Surgeons (ACS), American Society of Anesthesiologists (ASA) and Association of periOperative Registered Nurses (AORN) providing key principles and considerations. All facilities should consider opening in phases to allow for any necessary staff training or adjustments to new policies.

Prioritization scheduling should consider:

  • Objective priority scoring (e.g., MeNTS instrument)

  • List of previously cancelled and postponed cases with priority scoring

  • Specialties’ prioritization (cancer, organ transplants, cardiac, trauma)

  • Strategy for allotting daytime “OR/procedural time” (e.g., block time, prioritization of case type [i.e., potential cancer, living related organ transplants, etc.])

  • Identification of essential health care professionals and medical device representatives when necessary for procedures

  • Plan for phased opening of operating rooms

    • Identify capacity goal prior to resuming

    • All operating rooms and post operating ICU beds simultaneously – will require more personnel and material

  • Strategy for increasing “OR/procedural time” availability (e.g., extended hours before weekends)

  • Issues associated with increased OR/procedural volume

    • Ensure primary personnel availability commensurate with increased volume and hours (e.g., surgery, anesthesia, nursing, housekeeping, engineering, sterile processing, etc.)

    • Ensure adjunct personnel availability (e.g., pathology, radiology, etc.)

    • Ensure supply availability for planned procedures (e.g., anesthesia drugs, procedure-related medications, sutures, disposable and non-disposable surgical instruments)

    • Ensure adequate availability of inpatient hospital beds and intensive care beds and ventilators for the expected postoperative care

    • New staff training

Skilled Nursing Facilities (SNF) Guidelines

Priority for SNF should focus on admission and protecting existing patients and new patients from the spread of COVID-19.

Scheduling should consider:

  • Admission of confirmed non-COVID-19 patients in particular from acute facilities to maintain acute bed capacity

  • Admission of confirmed COVID-19 positive patients only to facilities that have been designated or configured to manage these patients

  • Create a plan for managing new admissions and readmissions whose COVID-19 status is unknown. Options may include placing the resident in a single-person room or in a separate observation area so the resident can be monitored for 14 days, per the CDC universal source control recommendations [reference #4]

  • Non-COVID-19 patients who become symptomatic must be isolated from the general resident population

Workforce Availability

The health care workforce and staff are essential to resuming the delivery of deferred and preventive health care services. All facilities and offices should be aware of the impact COVID-19 has had on many health care workers including fatigue and the impact of stress and should ensure they have an adequate workforce available prior to resuming services and that they provide needed resources to support health care workers.

Workforce considerations should take into account ancillary supports and downstream providers, such as potentially necessary referrals to SNFs.

Guidelines

  • Facilities should ensure adequate staffing levels are in place to provide services, including staff to support additional safeguards at facilities

  • Workforce considerations should not impact the ability to respond to surge needs in the future

Additional considerations for Hospitals

Hospitals are encouraged to consider the need to take additional precautions to protect against the spread of COVID-19.

Guidelines

  • As possible, adopt Non-COVID Care zones to assist in the prevention of COVID-19, per CMS guidance [reference #2]

  • Have appropriate levels of PPE, staffing, ventilators, and other critical resources in order to properly separate patient flow and care for both COVID-19 positive and non-COVID-19 related patients

  • Prevent the rotation of health care workers, staff and patients between COVID-19 and non-COVID-19 zones

  • Pre-op COVID-19 testing as indicated in the Joint Statement [reference #1]

  • Policies on managing entry and exit points

  • Physical distancing policies

  • Screening requirements for staff and visitors

  • Limit number of visitors per patient allowed

  • Post-Acute care policies taking into account COVID-19 testing prior to placement in skilled nursing facilities

  • Considerations for principles and considerations documentation from the Joint Statement released by the AHA, ACS, ASA and AORN providing key principles and considerations

  • Discharge planning considerations, including considerations for Home Health, SNF placement and alternative care facilities.

Additional considerations for Skilled Nursing Facility care

Skilled Nursing Facilities (SNF) have had higher rates of COVID-19 cases and extra precautions will continue to be necessary when considering placement. Special considerations should be considered to protect high risk patients residing in SNFs.

Guidelines

  • Continue to review all State, Local, and Federal guidelines, including the CDC guidelines

  • Limit visiting but provide video communication between residents and their loved ones

  • Screen all those entering the SNF

  • Require facial coverings for visitors when allowed and staff

  • Patients being admitted or re-admitted should be tested for COVID-19 prior to admission

  • Ensure adequate infection control training for staff

  • Particular focus on adequacy of staffing with contingency plans for staff illness, or resignations

  • Limit group activities and communal dining to meet physical distancing guidelines

References and additional guidance to consider

Additional materials are provided here to support the health care systems in resuming deferred and preventive services during this time.

  1. Joint Statement: Roadmap for Resuming Elective Surgery after COVID-19 Pandemic (PDF)

  2. CMS Guidance (PDF)

  3. California Medical Association Guidance on Reopening the Health Care System (PDF)

  4. CDC Universal Source Recommendations

  5. AAP COVID-19 main page

  6. AAP Pediatric Ambulatory Services

Page Last Updated : April 29, 2020

Replenish 360 IV Hydration Therapy

Replenishing your mind and body, restoring you to your best self, and improving your health and everyday performance.

Replenish 360 offers one of the most affordable wellness and preventative services that are personalized and one of the most activating one-of-a-kind IV drip and infusions, vitamin and antioxidant supplementation, micronutrient therapy, and other additional supplementary wellness services to “renew your body, refresh your mind, and restore performance.”

Our popular flagship Replenish 360 Palm Desert, California office is now available at your convenience for your IV hydration therapy, vitamin supplementation, and other wellness services close by the nearby cities of Palm Springs, Cathedral City, Rancho Mirage, Indian Wells, Indio, Desert Hot Springs, Idyllwild-Pine Cove, Coachella, Bermuda Dunes, La Quinta, Sun City, Thousand Palms, Redlands, Morongo Valley, Cabazon, Banning, Beaumont, Yucaipa, San Jacinto, Hemet, Temecula, Twentynine Palms, Yucca Valley, Big Bear Lake, Joshua Tree, Salton Sea, Brawley, El Centro, Blythe, Calexico, Borrego Springs, and Anza!

Tier 1: Signature Hydration

  • What are some of the reasons to try our wellness, preventative and supplementary Signature Hydration?
    • Parties and special occasions
      • Birthdays, weddings, Bar Mitzvahs, and other social events
      • Music and arts festivals like the infamous Coachella Festival, Stagecoach Festival, and Desert Trip Concert
    • Competitive athletes
      • Pre and Post-workout hydration maintenance
      • Prevention of heat exhaustion and improve physical and mental performance
    • Upper Respiratory Infection
      • Mild URI or common cold
      • Flu or other viral infections
    • Traveling and Jet Lag
      • Fatigue with decreased energy levels
    • Long work days
      • Dehydration from lack of oral intake of fluids and food
    • Other numerous activities that may cause mild dehydration
  • What’s in it and what’s the cost? $
  • How do I book an appointment?

Tier 2: Recovery Hydration

  • What are some of the reasons to try our wellness, preventative and supplementary Recovery Hydration?
    • Hangover Headache and Nausea
      • Dehydration post drinking alcoholic beverages causing nausea, vomiting, headache, and fatigue
    • Mild Food Poisoning
      • Mild stomach flu causing and accompanied by tummy ache, vomiting and diarrhea
    • Delay Onset Muscle Soreness (DOMS)
      • Muscle ache, pain, and discomfort post workouts and sports activities
    • Pre-menstrual cramps
      • Pre-menstruation related musculoskeletal pains
    • Osteoarthritis (OA) and rheumatoid arthritis (RA)
      • Muscle soreness, inflammation, and other musculoskeletal pain
    • Pre- and post-surgery
      • Prevention of mild dehydration from your scheduled surgery
    • Other numerous activities that may cause mild dehydration
  • What’s in it and what’s the cost? $$
  • How do I book an appointment?
    • For more information, please contact us by phone, email, or just set up your appointment and session online!

Tier 3: Lifeline Hydration

  • What are some of the reasons to try our wellness, preventative and supplementary Recovery Hydration?
    • All-inclusive Hangover Cure
      • Moderate dehydration post drinking alcoholic beverages causing nausea, vomiting, headache, and fatigue
    • Immune boost
      • Solution from your mild cold and flu that can hydrate you and give you the vitamins and pain relief to get you back up on your feet faster
    • Detoxification and Wellness Remedy
      • Giving you hydration and vitamins as a supplement to your detox and wellness revival
    • Intense exercise, training, and athletic competition
      • Your intense exercise and training as an athlete needs rejuvenation with a dose of preventative hydration, vitamins, and muscle and joint soreness
    • Sleep support and stress relief
      • Supplement your lack of sleep for a restful remedy to insomnia and help combat the stresses of life
    • Other numerous activities that may cause mild dehydration
  • What’s in it and what’s the cost? $$
  • How do I book an appointment?

Tier 4: Personalized Hydration

  • What are some of the reasons to try our wellness, preventative and supplementary Personalized Hydration?
    • Concierge Services
      • To get private personalized and VIP IV vitamin and wellness drips at the leisure of your own home or lodging during your precious vacation
    • Wellness Services Memberships
      • For Premium and Executive Members only with personalized and VIP IV vitamin drips pre-scheduled bimonthly or weekly
    • Beauty Maintenance
      • We can include vitamin and antioxidant hydration blends to keep your skin glowing and healthy
    • Weight control
      • Weight loss programs can benefit from our personalized hydration to help supplement and keep you on track to keep or shed the pounds away
    • Other numerous activities that may cause mild dehydration
  • What’s in it and what’s the cost? $$$
  • How do I book an appointment?

Tier 5: After Hours Hydration

  • What are some of the reasons to try our wellness, preventative and supplementary After Hours Hydration?
    • Concierge Services
      • To get private personalized and VIP IV vitamin and wellness drips at the leisure of your own home or lodging during your precious vacation
    • Wellness Services Memberships
      • For Premium and Executive Members only with personalized and VIP IV vitamin drips pre-scheduled bimonthly or weekly
    • Beauty Maintenance
      • We can include vitamin and antioxidant hydration blends to keep your skin glowing and healthy
    • Weight control
      • Weight loss programs can benefit from our personalized hydration to help supplement and keep you on track to keep or shed the pounds away
    • Other numerous activities that may cause mild dehydration
  • What’s in it and what’s the cost? $$$
  • How do I book an appointment?

Replenish 360 IV Hydration Menu

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Available Daily Infusions

In-house infusions are available only at our in-facility and off-site posts near you Year-round and Every Day, including most Holidays.

Vitamin Recharge Hydration

  • For more sustained hydration, energy and get the most of your Festival Season experience, vacation and good-times, try our Vitamin Recharge Hydration that is a 500 ml IV drip (25-30 min. infusion) with vitamins. $140.
  • Our full-sized Vitamin Recharge Hydration that is a 1000 ml IV drip (45-60 min infusion) with vitamins is also available for you to choose from for your hydration and wellness needs. $200.

Phoenix Immune Booster

  • Are you’re feeling like you’re getting a little sick this Festival Season? Why not have our new-revamped Phoenix Immune Booster that includes 500 ml IV drip (25-30 min. infusion) with Vitamin C. $180.
  • Our full-sized Phoenix Immune Booster that is a 1000 ml IV drip (45-60 min infusion) with vitamins along with Vitamin C is also available for you to choose from for your hydration and wellness needs. $240.

Antioxidant Beauty Blend

  • Want an effective hydration remedy to get your skin glowing and healthy while sunbathing outside the Coachella Polo Fields? Well, try our new-revamped Antioxidant Beauty Blend that is a 500 ml IV skin rejuvenating therapy (25-30 min. infusion) with Glutathione Antioxidant. $195.
  • Our full-sized Antioxidant Beauty Blend that is a 1000 ml IV drip (45-60 min infusion) with Glutathione Antioxidant is also available for you to choose from for your hydration and wellness needs. $255.

Cinderella Fusion Hydration

  • For a healthy, powerful and elegant mixture of our Antioxidant Beauty Blend and Phoenix Immune Booster, try our Cinderella Fusion Hydration that is a 500 ml IV drip (25-30 min. infusion) and potently supported with an anti-aging and skin refining cocktail of Vitamin C (Ascorbic Acid), Glutathione Antioxidant, and Alpha Lipoic Acid (ALA). $229.
  • Our full-sized Cinderella Fusion Hydration that is a 1000 ml IV drip (45-60 min infusion) is also available for you to choose from for your hydration and wellness needs. $290.

Special Music Festival Hydrations and Discounts

Festival Season Infusions

In-house infusions are available only at our in-facility and off-site posts near you during this Festival Season.

Weekend Lifeline Hydration

    • Get the most of your Festival experience with vitamins and hangover relief of headache, nausea, and reflux. We can offer you our new-revamped Weekend Lifeline Hydration, which includes 500 ml IV hydration (25-30 min. infusion) with vitamins along with analgesic/pain, nausea, and indigestion remedy. $200.
    • Our full-sized Weekend Lifeline Hydration that is a 1000 ml IV drip (45-60 min infusion) with vitamins along with analgesic/pain, nausea, and indigestion remedy is also available for you to choose from for your hydration and wellness needs. $260.

Coachella Recovery Hydration

  • For more sustained hydration, energy and get the most of your Festival Season experience, vacation and good-times, try our Coachella Recovery Hydration that is a 500 ml IV drip (25-30 min. infusion) with vitamins. $130.
  • Our full-sized Coachella Recovery Hydration that is a 1000 ml IV drip (45-60 min infusion) with vitamins is also available for you to choose from for your hydration and wellness needs. $190.

Festival Signature Hydration

  • To save money, you can also try our new half-size Festival Signature Hydration that is a 500 ml IV drip (25-30 min infusion) that gives you more bang for your buck in less time for an IV drip for those guests tagging along for some affordable hydrations. $99.
  • Of course, our full-sized Festival Signature Hydration that is a 500 ml IV drip (45-60 min infusion) is also available for you to choose from for your hydration and wellness needs. $160.

Hangover Headache Buster

  • Do you have a headache related to dehydration from your merriment and indulgence during Coachella and Stagecoach? Fear no more, we have your hangover headache cure with our new-revamped Hangover Headache Buster, which includes 500 ml IV hydration (25-30 min. infusion) with analgesic pain remedy. $175
  • Our full-sized Hangover Headache Buster that is a 1000 ml IV drip (45-60 min infusion) with analgesic pain remedy is also available for you to choose from for your hydration and wellness needs. $235.

Phoenix Immune Booster

  • Are you’re feeling like you’re getting a little sick this Festival Season? Why not have our new-revamped Phoenix Immune Booster that includes 500 ml IV drip (25-30 min. infusion) with Vitamin C. $180.
  • Our full-sized Phoenix Immune Booster that is a 1000 ml IV drip (45-60 min infusion) with vitamins along with Vitamin C is also available for you to choose from for your hydration and wellness needs. $240.

Antioxidant Beauty Blend

  • Want an effective hydration remedy to get your skin glowing and healthy while sunbathing outside the Coachella Polo Fields? Well, try our new-revamped Antioxidant Beauty Blend that is a 500 ml IV skin rejuvenating therapy (25-30 min. infusion) with Glutathione Antioxidant. $195.
  • Our full-sized Antioxidant Beauty Blend that is a 1000 ml IV drip (45-60 min infusion) with Glutathione Antioxidant is also available for you to choose from for your hydration and wellness needs. $255.

Muscle Mass Hydration

  • Want recovery and prevent muscle mass lost when you can’t eat enough protein? Try our new-revamped Muscle Mass Hydration, which includes our Signature Hydration 500 ml IV Therapy (25-30 min. infusion) with analgesic pain remedy and then sip on a whey and casein protein shake with branched-chain amino acids (BCAA) to keep your muscle pumps and decrease soreness from the weekend’s activities. $190.
  • Our full-sized Muscle Mass Hydration that is a 1000 ml IV drip (45-60 min infusion) with analgesic pain remedy in addition to a supplementary whey and casein protein shake with branched-chain amino acids (BCAA) is also available for you to choose from for your hydration and wellness needs. $250.

Add Ons

Available when purchased with a hydration package listed above!

A La Carte Services

Don’t have time for an IV infusion but need a much needed energy boost, pain relief for your headache and muscles, or just queasy from the weekend? Look no further and try our A La Carte Services!

Group Concierge Services

Why leave the comfort of your own home or hotel? Have us come to you!

We do have special rates for those looking for a Group Concierge Services.

  • Concierge Fee For VIP Guests: $150 
    • Prepaid and Pre-booked for Four (5) or More Guests: Waive Your Concierge Fee!
  • Gratuity: $15%
    • Note: There is a 15% gratuity charge for all concierge and off-site services.

Individual Concierge Services

If you are a one-party visitor you can take advantage of our individual concierge services.

  • Personalized Hydration 1000 ml IV Therapy with vitamins and a blend of nausea, pain, or indigestion remedies (45-60 min) option during our normal business hours from 9:00 am to 6:00 pm. $360.
  • After Hours Hydration 1000 ml IV Therapy with vitamins and a blend of nausea, pain, or indigestion remedies (45-60 min) option after 6:00 pm and into the wee hours of your night or morning. $450.
  • Gratuity: $15%
    • Note: There is a 15% gratuity charge for all concierge and off-site services.

Pre-booking Non-refundable Deposit

We would need a pre-booking non-refundable deposit for our services to officially schedule our IV Hydration Therapy sessions. All appointments require a booking deposit for in-office and off-site services.

  • In-office appointments: $99.00.
  • Concierge Fee For VIP Guests: $150 
    • Prepaid and Pre-booked for Four (5) or More Guests: Waive Your Concierge Fee!
  • Birthdays Services: $200
    • Prepaid and Pre-booked for Four (5) or More Guests: Waive Your Concierge Fee!
  • Weddings Services: $400
    • Prepaid and Pre-booked for Ten (10) or More Guests: Waive Your Concierge Fee!
  • All-Star Celebrity Services: $600
    • Prepaid and Pre-booked for Ten (10) or More Guests: Waive Your Concierge Fee!

Cancellation and Rescheduling

  • More Than 48 Hours
    • Registration cancellations more than 48 hours from start of a service/appointment will receive a 100% refund, minus a $25 administrative fee per scheduled guests, clients, and customers.
    • Cancellations must be made within 48 hours of appointment time to receive a refund.
  • 48 Hours or Less
    • No refunds will be issued for cancellations 48 hours or less prior to the service/appointment. However, such guests, clients, and customers may attend a future service/appointment by paying a $35 rescheduling fee.
    • Once the service/appointment has begun or been rescheduled, no refunds will be given unless otherwise stated or agreed upon.
  • Lack of Participation/Emergency Situations
    • We reserve the right to cancel or reschedule a service/appointment due to the lack of participation or personnel/workplace emergency situations. Please be advised that notification of canceled or rescheduled service/appointment (s) will be given by phone or email as soon as possible.

Menus

Meanwhile, you can take a look at our Wellness Menus at your own convenience and tell us which in-house or off-site concierge Replenish 360 IV hydration amenities you want to activate. We will gladly inform our staff RNs and medical team who are on duty to provide you with our one-of-a-kind and VIP IV vitamin drip during the weekday and weekend that you are in town for the Coachella, Splash House, and the rest of the Festival Season!

Contact Information

For more information, please contact us by phone, email, or just set up your appointment and session online!

EXPERIENCE RELIEF!!!

GOODBYE

dehydration

fatigue

cold & flu symptoms

headache & migraines

chronic pain

stress and anxiety

insomnia

HELLO

hydration

vibrant energy

immune support

pain relief

muscle rebound

sharper focus

better sleep

About IV Therapy

“Replenishing your mind and body, restoring you to your best self, and improving your health and everyday performance.”

Our R360 motto above is what we always strive for whenever you come into our one-of-kind and relaxing IV Hydration Therapy and Wellness Clinic. We will always welcome you with open arms in certain cases when you may be sniffling and whimpering through a mild cold, the “achy-breaky” flu, and/or other upper respiratory infection (URI) with or without nausea and vomiting; the “runs” from a bug that you unfortunately caught after consumption of contaminated food; had a bit of a discomforting and nagging hangover from the once-in-a-lifetime party or special occasion you gladly experienced the night before; are a very competitive athlete who may need to boost their physical performance and recovery with IV hydration post-intense workout; or you are just very worn out because of the jet-lag feeling from a red-eye flight and you may have not had the chance to drink enough water and ingest enough nutrients throughout your traveling on top of your busy schedule and the hard days work. These are small and minute but prime examples of different types of sometimes unavoidable life occurrences which may not be at all averted entirely, which may probably lead to your mild to moderate dehydration and the sequelae of uncomfortable signs and symptoms stemming from the lack of daily oral water, nutrients, and vitamin intake.

It is, therefore, only merited that our sole mission is to commit ourselves to reviving and helping healthy people recover from these unforeseen instances of mild to moderate dehydration by administering IV hydration fluids, nutrients, vitamins, and amino acids in addition to other stabilizing and wellness services via our professional mobile and brick/mortar IV Hydration Therapy Clinic and Wellness Clinic to replenish your mind and body, restore you to your best self, and improve your health and everyday performance.

We want to be your favorite and most reliable service and facility of choice for your hydration and adjunct supplementary wellness service needs, not only in our state-of-the-art and tranquil IV Hydration Therapy and Wellness Clinic, but also at the comfort of your own home or hotel room when you are sick with a mild infection affecting your daily physical and mental performance; your special occasions and personal life events such as birthdays, weddings, Bar Mitzvahs, and other extraordinary life celebrations; community events and astounding music festivals like the infamous Coachella Festival, Stagecoach Festival, Desert Trip Shows, and other hot entertaining concerts and exceptional celebrations; your local bars, pubs, taverns, night clubs, dance clubs, and other fun venues to prevent the aggravating signs and symptoms of dehydration; and, lastly, immersed in your sporting events at your native gym and maybe even in within an arm’s reach of your practices, tournaments, and competitive sports when you need a little lift with hydration, vitamins, and other nutrients to help you achieve your peak physical and mental performance and recover faster than you could ever have.

IV Hydration Services available in the following Palm Desert area cities:

WEST FROM PDRE
Redlands (92373, 92374, 92375)
Morongo Valley (92256)
Cabazon (92230)
Banning (92220)
Beaumont (92223)
Yucaipa (92399)
San Jacinto (92581, 92582, 92583)
Hemet (92543, 92544, 92545, 92546)
Temecula (92589, 92590, 92591, 92592, 92593)
NORTH FROM PDRE
Twentynine Palms (92277, 92278)
Yucca Valley (92284, 92286)
Big Bear Lake (92315)		 EAST FROM PDRE
Joshua Tree (92252)
Salton Sea (92275)
Brawley (92227)
El Centro (92243, 92244)
Blythe (92225, 92226)
Calexico (92231, 92232)
SOUTH FROM PDRE
Borrego Springs (92004)
Anza (92539)